Case Study: Nudgespot achieves reliable, high-deliverability contextual communication with Twilio SendGrid

Powering Nudgespot's contextual communication one email at a time

Nudgespot is a B2B communication app that helps businesses send contextual messages across the customer lifecycle, but it needed a reliable way to deliver triggered, transactional, and marketing emails at scale without losing deliverability or slowing down its small team. To solve this, Nudgespot chose Twilio SendGrid for its APIs, documentation, and webhook support, along with responsive account support.

Twilio helped Nudgespot integrate quickly and scale email delivery as the business grew, with the integration completed in a day and support available in under 24 hours. The impact was strong: Nudgespot’s email volume grew 125.74% month over month over six months, while delivery rates stayed at 99% for triggered and transactional email and 99.4% for marketing email.

Nudgespot

Raveen Sastry

Co-Founder and CEO