Case Study: MyZindagi achieves reliable remote healthcare access and combats fake doctors with Twilio Video

MyZindagi Fights Fake Doctors, Brings Real Doctors and Real Care To The Masses With Twilio Video

MyZindagi is a Pakistan-based healthcare platform created to bring reliable medical care to low-income and rural populations facing a severe doctor shortage, long hospital wait times, and the risk of predatory fake practitioners. The small team of developers and clinicians set out to close the rural–urban care gap and protect vulnerable patients from quackery.

Using Twilio Video, MyZindagi offers free video consultations, rapid triage, appointment booking, prescription access and medical-record uploads so patients can get timely, remote care. The platform now connects 15,000 doctors across 40 cities, serves over 50,000 users with access to 2,500 hospitals and clinics, and has reduced barriers to legitimate care while scaling quickly with Twilio’s support.

MyZindagi

Haseeb Sattar

Chief Operating Officer