Case Study: MorningCroissant increases bookings by 50% with Twilio SendGrid

Hospitality marketplace MorningCroissant increases bookings by 50%

MorningCroissant, a French marketplace for short-term rentals, depended on email to help travelers and local homeowners confirm bookings, modify reservations, and share listings. But before using Twilio SendGrid from Twilio, many of their messages were failing to reach inboxes, with about 30% caught in spam filters, creating customer complaints and putting revenue at risk.

Twilio implemented SendGrid to improve email deliverability and provide reporting and analytics, and the integration took only a few hours. As a result, MorningCroissant achieved a 98.6% newsletter delivery rate and a 99.5% transactional email delivery rate, while bookings increased by 50% after switching to Twilio SendGrid.

MorningCroissant