Case Study: Gemini achieves bank-grade security and user-friendly 2FA with Twilio

Gemini Builds Safer, More Trustworthy Digital Asset Exchange With Twilio in the Mix

Gemini is a New York–based digital asset exchange built to offer bank‑grade security and regulatory oversight for trading and custody of Bitcoin and Ether. Because security failures in this space can destroy customer funds and trust, Gemini needed a strong, low‑friction two‑factor authentication approach to protect accounts and meet rigorous compliance standards.

Gemini integrated Twilio’s app‑based 2FA before launch via a straightforward API integration, making 2FA mandatory at sign‑on and for critical actions like withdrawals. The result was stronger account security with minimal operational overhead or customer friction, helping Gemini deliver a trustworthy, compliant exchange experience that instills confidence in retail and institutional users.

Gemini

Michael Breu

Chief Compliance Officer