Case Study: Exostar secures 600K monthly controlled‑substance ePrescriptions with Twilio Authy

Exostar Uses Twilio 2FA to Secure 600k Monthly Eprescriptions for Controlled Substances

Exostar, created by the top aerospace and defense firms to centralize B2B collaboration and supply‑chain commerce, has become a security‑centric identity provider serving buyers, suppliers, and healthcare organizations. The company needed to support fast onboarding and strong authentication across diverse users — and comply with DEA rules that require a hardware‑based second factor for prescribing controlled substances — while avoiding the delays and inconvenience of physical key fobs.

Exostar integrated Twilio’s Authy (after earlier SMS/voice solutions) to deliver a smartphone‑stored, hardware‑equivalent 2FA that meets regulatory requirements and enables instant access. The move improved user experience and onboarding, secured identity for over 80,000 users, supports 600,000 monthly e‑prescriptions for controlled substances, and accelerated adoption across healthcare and life sciences while enabling deeper Twilio partnership and future branded/customized authentication features.

Exostar

Matthew Williams

Product Manager for Credentialing Solutions