Case Study: DXW secures 77 GOV.UK blogs and protects 1,500 administrators with Twilio

Dxw Helps Keep the Uk’s Digital Services Running With Twilio

London agency dxw worked with the Government Digital Service to secure GOV.UK’s public-facing blogs after the site — which attracts about 13 million visitors a week — relied only on simple admin logins. GDS needed a lightweight, non‑procurement solution that would prevent unauthorised users from posting across 77 departmental blogs while accommodating staff who may not have smartphones.

dxw built a two‑factor authentication plugin that offers either a QR‑code app or an SMS PIN, using Twilio for reliable SMS delivery thanks to its security, easy integration and clear pricing. The plugin is being rolled out across all GOV.UK blogs, protecting up to 1,500 administrators and preventing unauthorised access.

DXW

Will Reddin

Delivery Manager