Case Study: Autopilot achieves no-code SMS conversation flows with Twilio

Autopilot Lets You Control SMS Conversation Flows with No Code

The customer, Autopilot, sought a way to build SMS-based conversation flows without requiring extensive coding knowledge. They needed a solution that would allow for the creation of interactive messaging to engage users and capture lead information efficiently.

The vendor, Twilio, provided its Autopilot service, which features a visual, drag-and-drop editor. This no-code solution enabled the creation of conditional logic for SMS conversations, allowing bots to ask questions, validate responses like emails, and log user data. The result was an easier way for marketers to build and deploy engaging text message experiences for their customers.

Autopilot