Case Study: Hoxton Mix achieves virtual Shoreditch offices for 6,000 startups with Twilio

As Rent In Shoreditch Skyrockets, Hoxton Mix Gives Startups Virtual Offices using Twilio

Hoxton Mix helps startups get a Shoreditch presence without the sky‑high rents by offering co‑working space and virtual office services — a real street address, mail handling and professional inbound call handling — so small teams can appear bigger and be taken seriously in Central London’s competitive market.

They built a Twilio‑powered phone platform that assigns each company a Twilio number, routes calls to remote receptionists and surfaces screen pops, call history and intelligent escalation to ensure seamless handling. What began with a few lines of TwiML and Twilio docs has scaled into a robust call suite supporting over 6,000 companies and 3% month‑over‑month growth, allowing Hoxton Mix to expand even as Shoreditch real estate tightens.

Hoxton Mix

Joshua Summers

Product Development & Growth Analyst