Twice Commerce
20 Case Studies
A Twice Commerce Case Study
Tibike, a self-service bicycle and e-bike rental business at Achensee, Tyrol, was founded by Gerhard as a side project. His challenge was to create a fully automated rental experience to provide a flexible service while saving time, as he also works a full-time job as a teacher. He needed a solution to operate with minimal manual effort and no paid staff. He found this solution through vendor TWICE Commerce and their partnership with Click&Share, using the Click&Bike software.
The solution from TWICE + Click&Share provided Tibike with an all-in-one automation platform for product management, smart lock integrations, payments, and online booking. This allowed Gerhard to run a completely self-service operation with long opening hours. The results were highly efficient, enabling him to manage his fleet of 10 bikes and process up to 10 daily orders with just two hours of work per day. The measurable impact includes a 5.0 Google review rating from 123 customers and a 20% annual revenue increase, all while gaining higher acceptance from the local tourism association.