Case Study: Fullmark Energy demystifies BESS operations with TWAICE Battery Analytics

Fullmark Energy - Customer Case Study

Fullmark Energy, a battery energy storage system (BESS) operator, faced significant challenges due to the immaturity of the industry. Their performance engineering team struggled with opaque system data, a lack of standardized analytics, and time-consuming manual processes to interpret performance and avoid market penalties. This complexity hindered their ability to optimally manage assets and make swift, informed operational decisions, leading them to seek a third-party analytics solution from TWAICE.

By implementing TWAICE's analytics software, Fullmark Energy gained a clear, visual dashboard to monitor day-to-day system performance. The solution simplified workflows, providing quicker insights into alerts, capacity breakdown, and battery balancing. A key result was the use of TWAICE's penalty risk dashboard to visualize state-of-charge limits, which helped the company avoid financial penalties in the CAISO market and optimized their revenue generation. The collaboration with the TWAICE team also provided access to deep battery expertise for ongoing support.

Fullmark Energy

Chris Swanson

Director of Performance Engineering