Case Study: ACE Forwarding achieves 2X revenue and real-time visibility with Turvo

ACE Forwarding Partners with Turvo to Drive Home Customer Service and Visibility

ACE Forwarding, a premiere freight forwarder, struggled with disjointed systems and a clunky off-the-shelf TMS that provided poor visibility and a weak customer experience. After reviewing more than two dozen options, ACE Forwarding selected Turvo’s transportation management system (TMS) to deliver a cloud-based, easy-to-use platform with better customer visibility, driver connectivity, and self-service capabilities.

Turvo implemented its collaborative TMS and Driver App to provide real-time shipment visibility, streamlined driver communication, and customer self-service for PODs and documents. As a result, ACE Forwarding more than doubled revenue, eliminated back-and-forth calls, saved significant time through self-service POD access, improved asset utilization and operational efficiency, and simplified compliance and integrations — measurable gains driven by Turvo.

ACE Forwarding

Chris Babcock

Brokerage Manager