Case Study: Crafting achieves faster quote-to-cash and a single source of truth with Turnstile

Crafting cuts quote-to-cash prep time by 97% with Turnstile

Crafting, a company providing development infrastructure for enterprise engineering teams, faced a significant challenge managing its complex, high-value contracts. Before using Turnstile's quote-to-cash platform, its processes were fragmented across Google Drive, spreadsheets, and Bill.com. This disorganization forced the CEO, Sumeet Vaidya, to spend 20-30 minutes before every customer call manually piecing together contract details, invoice history, and renewal dates, diverting his attention from higher-priority work.

By implementing Turnstile, Crafting gained a single source of truth for its entire quote-to-cash process. The platform provided immediate visibility into contracts and invoices, reducing Sumeet's preparation time for customer calls from half an hour to under a minute—a 97% reduction. The solution from Turnstile also delivered unexpected benefits, becoming the trusted system for revenue reporting and enabling a more professional customer experience through streamlined quotes and amendments.

Crafting