Case Study: DIMO boosts onboarding and adoption with Turnkey

DIMO cuts onboarding time by 90% with Turnkey

DIMO, an open-source transportation network, faced a challenge in streamlining its complex and fragmented user onboarding process, which was causing significant drop-offs. The existing method required users to manage external wallets and seed phrases, creating a major barrier for non-crypto-native users. To attract a broader audience, DIMO partnered with vendor Turnkey to find a wallet infrastructure solution that could offer a simple, secure, and fast onboarding experience.

Using Turnkey's passkey authentication and streamlined integration, DIMO built a seamless onboarding flow that eliminated unnecessary redirects and gave users complete control over their accounts. This solution resulted in a 90% reduction in onboarding times and a 30% increase in onboarding completion rates. The integration was completed by Turnkey in just two to three weeks, significantly expanding DIMO's reach and improving the overall user experience.

DIMO