Case Study: Zilingo accelerates growth by automating in-house financing with TurnKey Lender

International E-commerce Business Accelerates Growth by Automating in-house Financing

Zilingo, a Singapore-based e-commerce company with 300+ staff operating across Southeast Asia and beyond, wanted to offer in-house financing (invoice and PO financing) to drive new revenue and improve customer experience. Their lending process was handled manually over email, causing delays and human error, so Zilingo launched a FinTech initiative and chose TurnKey Lender and its TurnKey Lender Enterprise solution to automate lending end to end.

TurnKey Lender deployed its cloud-based Enterprise solution to automate B2C and P2P origination, approval, servicing and repayment; most required features were built in, enabling a rapid rollout with phase one completed in two months. The implementation eliminated human error, centralized lending data in the cloud, streamlined workflows and reduced decision steps to 1–3 approvals for B2C (5–8 for P2P), delivering faster turnaround and measurable operational efficiency gains.

Zilingo

Wangwei Zheng

Credit Manager