Case Study: HearingLife achieves 20× patient financing growth with TurnKey Lender

HearingLife cuts patient financing applications to 5–10 minutes with TurnKey Lender

HearingLife Canada, the country's largest network of hearing care clinics, faced significant challenges with its outsourced patient financing. The legacy third-party provider created a fragmented and inconsistent experience, with long application times and unpredictable approval outcomes that acted as a barrier to patient care. To regain control and improve accessibility, HearingLife partnered with TurnKey Lender to implement its automated lending platform.

By using TurnKey Lender's solution, HearingLife brought its financing operations in-house. The vendor provided a fully automated, end-to-end platform that standardized the experience across all 360+ clinics. This resulted in a 20x growth in financing volume, reduced application times from over 45 minutes to just 5-10 minutes, and lowered patient interest rates by 10-15%, ultimately expanding access to care.

HearingLife