Gunz - Customer Case Study

The core business of Gunz is the international distribution of more than 1,200 articles in the segments confectionery, bakery products, snacks and beverages. TurnFriendly is used by Gunz primarily for recording complaints and inquiries from customers (B2B, B2C) and suppliers. Gunz uses the TurnFriendly portal in field service and in the field of storage. Integration into the system landscape took place by connecting he merchandise management system via interfaces. TurnFriendly helps to fulfill the requirements of the ISO.