Case Study: Fiddles achieves 145% growth in retail customers with Turis

Fiddles grows retail customers by 145% with Turis

Fiddles, a Danish pet-snacks brand, faced an operational bottleneck as its retailer base grew. The manual process of handling emailed purchase orders was becoming untenable, threatening to force an increase in headcount. The company turned to the Turis platform to implement a self-serve ordering system that would scale efficiently.

By using Turis, Fiddles provided new retailers with a branded portal for placing orders at their specific prices from day one. The solution automated order entry and integrated with their ERP, eliminating manual data entry. As a result of implementing Turis, Fiddles achieved a 145% growth in its retailer base without needing to expand the order desk team, allowing the existing staff to focus on strategic growth initiatives.

Fiddles