Case Study: Leading PaaS Company boosts user confidence with Turing and Google Vertex AI

60% Faster Information Access with AI Enterprise Search

Turing worked with a leading Platform-as-a-Service (PaaS) company that helps developers build apps with real-time audio and video capabilities. The customer was struggling with scattered enterprise data, limited keyword-based search, and growing security and compliance needs, which made it harder for teams to find information quickly and confidently.

Turing helped the company build a centralized, AI-powered enterprise search platform using Vespa, Google Vertex AI, and a conversational chatbot with Codey API. The solution improved search accuracy and data retrieval, strengthened security and access control, and delivered measurable impact including a 35% increase in user confidence, a 50% scalability improvement, and less than 5% operational disruption.