Case Study: Medical Device Manufacturer Expands Capacity and Ensures Compliance with Tulip

Personalized Prosthetic Arm Manufacturer Expands Capacity and Ensures Compliance with Tulip

Medical Device Manufacturer, a personalized prosthetic arm maker, needed a way to scale production while maintaining strict compliance for custom Class I devices. Their process was complex because every prosthetic is built to patient-specific requirements, which made documentation, traceability, and quality control difficult. They chose Tulip’s Frontline Operations Platform, including digital work instructions and eDHR capabilities, to help manage these challenges.

With Tulip, the company digitized assembly workflows, automated eDHR data collection, and connected fragmented systems like CRM, ERP, and inventory into a more unified operation. Tulip also enabled the team to build and adjust apps quickly without coding. The results included cutting assembly time from 3–5 days to 1–2 days per device, reducing paper records from about 20 pages, improving compliance, and increasing customer communication and operational scalability.