Case Study: a large global chemical manufacturer cuts UC management costs by 80% with Tuki

How One of the Largest Global Chemical Manufacturers Slashed Its UC Management Costs by 80%

A major global chemical manufacturer with over 69,000 employees was struggling with the high operational costs and complexity of its on-premise unified communications (UC) system. The manual management process was time-consuming, hurting productivity and placing a heavy burden on a small, highly skilled IT team. To reduce these costs without losing functionality, the company turned to Tuki for a solution.

Tuki implemented its automated UC management solution, which included provisioning tools and a self-service portal. This system automated day-to-day tasks, integrated with ServiceNow, and enabled a seamless migration to the cloud with zero downtime. As a result, the manufacturer dramatically reduced its need for domain experts from 50 to just 10 admins, slashing its UC operational costs by 80%.