tts
76 Case Studies
A tts Case Study
Torres, a global family-owned winery operating in more than 130 countries, needed to prepare roughly 350 employees for a new SAP R/3 rollout across finance, logistics, sales and production. The challenge for vendor tts was to rapidly upskill Torres’ documentation authors and deliver multi‑leveled e‑learning and documentation using the authoring product tt knowledge force so end users would be ready for the system change.
tts trained about 15 Torres authors for three days and supported the conceptual design; using tt knowledge force they produced 850 web‑based trainings and handbooks in just two months and published them to the intranet up to five months before go‑live. The tool’s unique re‑recording function enabled fast, low‑cost updates and translations, while phased video→interactive→minimal‑guidance simulations prepared employees effectively — leaving Torres ready for the cutover and continuing to use tt knowledge force for other applications.
Miquel Miró
Manager of Administration and Systems