Case Study: RheinEnergie AG streamlines knowledge transfer with tts performance suite

RheinEnergie AG streamlines knowledge transfer for 3,000 employees with tts

RheinEnergie AG, a major energy supplier, faced significant challenges during a major transformation phase involving complex IT projects like the rollout of SAP S/4HANA and Salesforce. With high time pressure and a need to train 3,000 employees, they required an efficient solution for knowledge transfer and performance support that was reliable and easy to use. The vendor tts provided their solution, the tts performance suite, to address this need.

The solution implemented by tts was a central knowledge platform that enabled simple, intuitive content creation and provided context-sensitive guidance directly within the workflow. This allowed RheinEnergie to quickly create and deploy business guidance content, achieving a successful rollout and enhancing employee support for the new systems without additional technical hurdles. The vendor tts ensured a smooth implementation and established a stable foundation for the company's future digital projects.

RheinEnergie AG