Case Study: Migros achieves company-wide Talent Management with tts

Migros - Customer Case Study

Migros, a major Swiss retailer with approximately 100,000 employees, faced the challenge of digitizing and standardizing all of its HR processes across its entire group of companies by 2025. Their goal was to create a unified database and consistent processes for over 80,000 employees using SAP SuccessFactors. For this ambitious "HR25" program, they sought an experienced implementation partner and selected the vendor tts.

The vendor tts implemented three tailored technical solutions within SAP SuccessFactors to meet the diverse needs of Migros's different employee groups, moving away from a one-size-fits-all approach. The result was an intuitive talent management system used by up to 25,000 employees, which greatly increased transparency and saved significant time in performance appraisals. Processes that once took weeks were reduced to a push of a button, providing centralized data and enabling reliable company-wide succession planning. This successful implementation marked the first milestone for Migros's larger digital transformation initiative.

Migros

Kay-Christian Schersich

Head of HR Business Technology