Case Study: Swiss Post achieves faster, more transparent HR processes with tts and SAP SuccessFactors

Digital HR system for the “World’s best postal service”

Swiss Post International faced the challenge of digitizing its HR processes for over 55,000 employees across its complex logistics operations. The goal was to replace existing systems with a more intuitive, secure, and powerful solution for recruiting, learning, performance, and succession planning that would also work on mobile devices.

Working with vendor tts, Swiss Post implemented the cloud-based SAP SuccessFactors HR management system. tts developed the infrastructure and tailored the digital processes to the company's specific needs. The results included more efficient and transparent procedures, a significant reduction in time spent on routine tasks, and lower costs, freeing up teams to focus on strategic matters.

Swiss Post International

Matthieu Pulver

Head HR-IT