Case Study: Continental AG achieves agile change adoption with tts performance suite

Continental AG drives continuous change with tts, adding 2,500 new documents in 2021

Continental AG, a major manufacturing company, faced the challenge of ensuring a high level of staff acceptance for its continuous and rapid change projects involving new IT applications and business processes. To help its employees adapt and to maintain its agility for innovation, Continental partnered with vendor tts to implement its performance suite digital adoption platform.

The tts performance suite provided a central knowledge platform with step-by-step instructions and training, becoming the single source of truth for approximately 100,000 users. The solution delivered by tts resulted in a 700% increase in platform usage, supported the creation of over 23,000 company-specific documents by in-house authors, and was instrumental in the smooth roll-out of major projects like the migration to SAP S/4HANA, significantly improving the organization's responsiveness and power of innovation.

Continental AG