Case Study: a global industrial manufacturer achieves a successful JDE upgrade and UPK replacement with tts performance suite

a global industrial manufacturer trains 1,200 users and delivers 450+ learning assets with tts

The customer, a global industrial manufacturer, faced the challenge of replacing the discontinued Oracle UPK while training 1,200 end users on a major JD Edwards upgrade without disrupting critical operations. They turned to vendor tts and its tts performance suite digital adoption platform to address this need.

Using the tts performance suite, the customer rapidly developed and deployed over 450 in-app learning topics. This solution, supported by partner iLearnERP, enabled a successful go-live. The results included training all 1,200 users, achieving faster onboarding, and higher user adoption, which leadership credited for the smooth system transition.