Case Study: Southern Public Flagship University modernizes student information systems with TSI

Southern Public Flagship University maps 350 processes with TSI to modernize student systems

TSI was engaged by a southern public flagship university to act as a strategic partner for the modernization of its student information systems. The university's challenge was to build a more centralized environment for system-wide functionality across its four campuses, requiring an analysis of governance structures and a major digital transformation initiative.

TSI implemented a comprehensive solution focused on change management, IT needs assessment, and business process improvement. Their approach included mapping 350 processes and gathering 1119 unique requirements. The results established a strong foundation for a smooth software implementation, trained 20 university staff in new methodologies, and created a sustainable framework for the project management office to continue using. TSI ensured appropriate mechanisms were in place for the university's digital transformation.