Case Study: Juniper Square saves 30 hours a month on leave administration with Sparrow

How Juniper Square saves 30 hours a month on employee leave administration

Juniper Square, a tech-forward fund administrator, was managing its complex employee leave process entirely in-house. This required their People Operations team to spend significant time on tedious administrative tasks like state-by-state compliance, payroll calculations, and guiding employees through confusing applications, which was a major source of frustration for their staff. To provide better support, they partnered with Sparrow for its full-service employee leave administration.

Sparrow provided a high-touch solution where its Leave Specialists take over the entire process, offering employees white-glove support and handling all paperwork and filings. For Juniper Square, this resulted in saving approximately 30 hours per month on administrative work and over $200,000 in wage costs in 2023. The Sparrow dashboard also provided clear oversight of all leave cases, ensuring accurate payroll calculations and compliance while freeing the internal team to focus on strategic growth and benefits programming.

Juniper Square

Courtney Moreau

People Operations Manager