Case Study: Concert Health saves time and money on leave administration with Sparrow

A Sparrow Case Study

Preview of the Concert Health Case Study

How Concert Health saves money on leave administration

Concert Health, a behavioral health medical group, faced significant challenges manually managing employee leave for its national workforce. Their lean HR team struggled with compliance, missed state benefit reimbursements, and provided a poor experience for employees navigating leave. They partnered with the vendor Sparrow for its full-service employee leave administration to overcome these inefficiencies.

By outsourcing to Sparrow, Concert Health's leave process was transformed. Sparrow handled all compliance, paperwork, and payroll calculations, saving the company over $40,000 in wage replacement recovery in a single year. The solution also drastically improved the employee experience with dedicated support. This allowed Concert Health's internal team to save time and refocus on strategic business operations.


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Concert Health

Amber Raver

Human Resources Manager


Sparrow

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