Case Study: Charlie Health streamlines employee leave management with Sparrow

How Charlie Health streamlined leave management for employees in all 50 states

Charlie Health, a virtual intensive outpatient program, faced the challenge of manually managing a high volume of employee leaves of absence for its rapidly growing, 50-state workforce. This internal process was painstaking and created significant compliance risks due to varying state leave laws, while also straining the bandwidth of its People Operations team. To streamline this complex process, the company chose to partner with Sparrow for full-service leave management.

By implementing Sparrow’s solution, Charlie Health’s leave process was streamlined from end to end. Sparrow handled all compliance, paperwork, and payroll calculations, while its dedicated Leave Specialists provided direct support to employees. This partnership saved the internal team an enormous amount of time and stress, allowing them to better support the company's astounding growth; employee headcount quadrupled after partnering with Sparrow.

Charlie Health

Megan Bertoline

People Operations Manager