Case Study: Betterment reduces HR time spent on leave management with Sparrow

How Betterment Reduced HR Time Spent on Leave and Improved Employee Experience

Betterment, a financial advisory company, was struggling with a disjointed and inefficient employee leave management system from their previous provider. This hands-off approach caused significant confusion and miscommunication for employees, requiring their People Operations Specialist to spend an estimated 40% of her time managing leaves and fixing errors. Seeking a more people-centric and expert solution, they partnered with Sparrow for its end-to-end leave management service.

By implementing Sparrow's full-service solution, Betterment offloaded paperwork, compliance, and payroll reconciliation. This saved their HR team dozens of hours per month, reducing the time spent on leave management from 40% to less than 10%. The partnership with Sparrow also provided employees with a seamless, supportive leave experience, allowing the internal people operations team to focus on other strategic initiatives.

Betterment

Bailee Roces

People Operations Specialist