Case Study: Boys & Girls Club of the Mountain Empire reduces delinquent payments by 93% with Playground

Boys & Girls Club of the Mountain Empire reduced delinquent payments by 93% with Playground

The Boys & Girls Club of the Mountain Empire, a nonprofit organization, faced significant operational challenges with its outdated payment and tracking systems. A heavy reliance on cash and checks resulted in 75% of family payments being delinquent, creating financial strain and consuming excessive staff time for manual administrative tasks. To address this, the organization implemented the child care management platform from Playground.

By adopting Playground's software, which features autopay, digital attendance tracking, and centralized reporting, the club streamlined its operations. This solution from Playground delivered a remarkable 93% decrease in delinquent payments. Additionally, the organization saved one hour per class daily on attendance and three hours weekly on payroll processing, greatly improving efficiency and cash flow.

Boys & Girls Club of the Mountain Empire

Kaitlynn Snider

Director of Operations