Case Study: Trainual achieves 3,620% higher integration setup completion with Finch

Trainual the scalable playbook for SMBs

Trainual, a B2B SaaS platform that helps SMBs scale their operational processes and employee training protocols, needed a better way to onboard new customers and users without manually building and maintaining point-to-point integrations with the HR and payroll systems in its customers’ tech stacks. Its goal was to automatically bring employee data into Trainual so new accounts could be set up quickly and accurately.

Finch provided Trainual with a single universal API and a white-labeled Connect modal to connect to HR and payroll systems, automate employee data imports, and continuously sync onboarding and offboarding. With Finch, Trainual expanded integration coverage by 137%, reduced development costs by 75%, and increased its integration setup completion rate by 3,620%, helping customers invite more users and making onboarding much faster.

Trainual

Taylor Sell

Director of Product