Finch
43 Case Studies
A Finch Case Study
MainStreet, a SaaS platform that helps startups and SMBs claim tax credits, faced a significant challenge with its manual customer onboarding process. Before using Finch's payroll connectivity API, their team had to manually assist each customer in granting data access, a time-intensive and painful experience for both the company and its clients.
By integrating with Finch, MainStreet automated its onboarding, allowing customers to securely connect their payroll systems in minutes through Finch Connect. This solution drastically reduced the integration build time from an estimated six months to just one week and cut the average customer onboarding time down to two minutes. The partnership with Finch provided MainStreet with immediate access to a wide range of payroll providers, enabling them to efficiently retrieve the data needed to claim over $65 million in tax credits for their customers.