Case Study: The Spa at Underscar achieves 39% of bookings online with TRYBE

Northern Lakes 5-star luxury cottages and spa, Underscar, has seen that 39% of bookings are now made online thanks to TRYBE software

The Spa at Underscar, a five-star spa and luxury cottages business, faced operational challenges due to inefficient software. Their previous system had a messy interface, slow updates, and could not process online bookings, forcing all reservations to be handled manually. They sought an all-in-one solution from a vendor like Trybe to facilitate online bookings for treatments and memberships while managing therapist schedules.

By implementing Trybe's spa and leisure management software, the customer gained a flexible, real-time platform accessible from any device. The solution streamlined operations, enabling online bookings for 39% of all spa treatments and eliminating manual processes and double bookings. Trybe provided a reliable, easy-to-use system that improved both team efficiency and the guest experience.

The Spa at Underscar

Victoria Southward

Spa Therapist