Case Study: Argo Greek Cuisine streamlines delivery order management with Otter

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Argo Greek Cuisine, a counter-service Greek restaurant in Vancouver, transitioned to a majority delivery model during the COVID-19 pandemic. This shift led to significant operational strain as they had to manage a growing volume of online orders from multiple delivery apps, each requiring its own tablet. The chaotic and noisy environment resulted in order errors, a stressful workplace for employees, and potential lost revenue from missed or cancelled orders.

By implementing Otter's all-in-one delivery management platform, Argo Greek Cuisine was able to centralize its orders from various delivery apps onto a single screen. Otter provided a custom-fit solution that streamlined operations, drastically reduced errors, and brought more peace of mind to the staff. This allowed the restaurant to successfully navigate the industry-wide evolution and continue its growth.

Argo Greek Cuisine

Chrysi Arnaki

Argo Greek Cuisine