Case Study: Jose Chiquito grows revenue and streamlines operations with Otter

How Jose Chiquito profits and gives back with Otter

Jose Chiquito, a Mexican restaurant, faced operational challenges with a cluttered and unreliable point-of-sale (POS) system. The owner, Marlon Medina, was managing multiple tablets and dealing with frequent technical issues like double charges and an inability to locate transactions, which consumed significant time and caused frustration. He needed a streamlined and dependable solution to support his restaurant's growth.

Otter provided its all-in-one POS platform, which consolidated the previous system and offered reliable, efficient service. The solution was implemented with direct and responsive support from the Otter team, making the owner feel secure and partnered in the process. As a result, Jose Chiquito's operations improved significantly, facilitating the team's work and contributing to the restaurant's continued growth and expansion plans. The owner values Otter for its affordable technology and, crucially, for its passionate team that is always ready to help.

Jose Chiquito