Otter
56 Case Studies
A Otter Case Study
Brazilian Bowl, a popular fast-casual Brazilian restaurant in Chicago, faced a significant challenge in efficiently managing its growing delivery and pickup business. The owner, Tony Ferreira, was juggling orders from multiple third-party platforms, which required his team to monitor ten different tablets. This inefficient process was intense and time-consuming, leading him to seek a solution from Otter and its integration with Allset.
By implementing Otter’s platform, Brazilian Bowl consolidated all of its third-party and Allset orders onto a single tablet, greatly streamlining order management. The solution provided by Otter, alongside the Allset integration, resulted in a substantial monthly sales increase of $2,900. Additional results included a 7x increase in revenue ROI, a 31% uptime availability increase, and a 98% order fulfillment rate.
Tony Ferreira
Owner