Otter
56 Case Studies
Case Study: Big Daddy Bagels boosts sales by 40% with Otter
A Otter Case Study
How Big Daddy Bagels Boosts Sales by 40% with Otter
Big Daddy Bagels, a Colorado-based bagel chain with five locations, faced operational challenges managing a surge in third-party delivery orders from services like DoorDash and UberEats. The constant barrage of notifications from multiple tablets created a distracting and inefficient workflow for staff. Seeking a better solution, they turned to Otter's Restaurant Operating System to streamline their order management.
By implementing Otter, Big Daddy Bagels integrated all its third-party delivery platforms directly with its Square POS system. This eliminated the need for multiple tablets, automated order acceptance, and centralized menu management. The solution from Otter led to a significantly more efficient operation and resulted in a 40% increase in sales from delivery orders.
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