Case Study: B-Unos modern kitchen boosts revenue and reduces order errors with Otter

How B-Unos went "full throttle" in delivery alongside Otter

B-Unos modern kitchen, a three-location restaurant chain in New Jersey, faced a challenge with the rapid increase in online orders. Owner Moe needed a solution to manage orders from multiple delivery platforms, reduce the chaos of numerous tablets, and integrate new technology with his existing POS system. He turned to the vendor Otter for a delivery management and optimization platform.

By implementing Otter, B-Unos integrated the platform with its POS, which directly pushed online orders to the kitchen. This streamlined operation reduced staff stress and order errors. As a result, the restaurant saw a 36% increase in revenue, a 59x return on investment, and saved $346 in monthly labor time, significantly improving customer satisfaction.

B-Unos modern kitchen

Moe

B-Unos modern kitchen