Case Study: Casina Montreal streamlines delivery orders with Otter

How a group friends founded Casina Montreal

Casina Montreal, a delivery-only Italian restaurant concept, was founded in 2020 to overcome the challenge of operating during the Covid-19 pandemic. After listing their restaurant on multiple delivery apps, the kitchen became chaotic with multiple tablets, leading to order errors, missed orders, and lost revenue. They needed a solution to consolidate and manage their delivery operations.

The restaurant implemented Otter, a delivery management platform. With Otter, Casina Montreal was able to manage all its orders from various delivery apps through a single tablet. The solution integrated with their POS system, which improved order accuracy and decreased stress. The team reported their easiest period of operations within a week and a half of switching, eliminating the previous tablet chaos.

Casina Montreal

Jérémie

Casina Montreal