Case Study: Degreed achieves 280% more beta opt-ins with Chameleon

How Mixpanel increases customer retention and satisfaction with Chameleon

Mixpanel, the online learning platform Degreed, needed to onboard thousands of users to a redesigned product experience without disrupting learning or losing user feedback. Working with Chameleon, Degreed wanted a smoother way to introduce a new homepage design, improve discoverability, and collect continuous input from end users during the transition.

Chameleon implemented product tours, microsurveys, launch announcements, and tooltips to guide users through the new Learner Home and gather feedback in-app. The results included a 280% increase in beta platform opt-ins, over 10% more new users on the Home page, and support tickets dropping from more than 100 a day to zero for one bug-related issue, helping Degreed roll out the redesign with stronger adoption and less friction.

Mixpanel

Vlado Hruda

Staff Product Manager