Case Study: MortgageRight reduces verification costs and dependency on The Incumbent with Truv

MortgageRight reduces dependency on Truv by 40% and saves 80% on verifications

MortgageRight, a premier independent mortgage lender operating across 47 states, faced significant challenges with its legacy income and employment verification process. The solution from their incumbent provider was costly, often returned incomplete data, and created a time-consuming, high-friction experience for both the company and its borrowers. To address rising costs and operational inefficiencies, MortgageRight sought a new partner and evaluated Truv's Verification of Income and Employment (VOIE) product.

By implementing Truv's solution, MortgageRight gained access to more granular and comprehensive data broken down by income source. This empowered their loan officers with real-time insights and streamlined the entire process for borrowers. As a result, Truv helped MortgageRight reduce its dependency on the incumbent provider by 40%, achieve 80% cost savings on a significant portion of its loan files, and realize a conversion rate of over 50% for VOIE requests, all while dramatically improving the customer experience.

MortgageRight