Case Study: Compass Mortgage saves 60-80% on verifications with Truv

Compass Mortgage Finds a Better Way to Save 60-80% on Verifications

Compass Mortgage, founded in 1999 and operating across 24 states, was struggling with extremely high costs for income and employment verifications, along with poor data quality and added borrower friction from outdated industry-standard providers. To find a better approach, the company evaluated Truv’s verification of income and employment solution with Encompass LOS integration.

With Truv, Compass Mortgage implemented real-time, direct-to-source verification data that fit into its workflow and improved borrower experience, underwriting speed, and confidence in lending decisions. In its first year, Compass Mortgage saved 60-80% on verifications, reduced back-and-forth with borrowers, and benefited from data trusted by Fannie Mae and Freddie Mac; Truv also helped the lender tailor its process within Encompass for better conversion and efficiency.

Compass Mortgage

Justin Venhousen

Chief Operating Officer