Case Study: Red Lobster achieves global quality and sustainability compliance with Trustwell

Delivering Global Quality and Sustainability Through Tech-Enabled Auditing with Red Lobster

Red Lobster faced the challenge of managing compliance, quality, and sustainability oversight across a global supply chain with roughly 350 suppliers and 600+ locations. Using Trustwell’s FoodLogiQ Compliance solution, the company needed a way to track supplier documentation, audit readiness, and risk without relying on a paper-heavy process.

Trustwell helped Red Lobster centralize supplier verification with real-time dashboards, reports, and product risk designations inside Trustwell Connect, including support for internal audits and MSC certification tracking. The result was greater efficiency and better visibility across the supply chain, allowing a small team to monitor compliance, sustainability, and food safety more effectively while helping ensure the highest quality seafood for all locations.

Red Lobster

Dennis Price

Director of Total Quality and Food Safety