Case Study: Iconic New Zealand budget hotel chain achieves robust email security and reduced risk with Trustwave MailMarshal

Major Hotel Chain - Customer Case Study

Major Hotel Chain, an iconic budget accommodation network with more than 30 locations in New Zealand, nearly 250 staff and some 250,000 guests annually, was grappling with an increasing volume of email-borne threats — phishing, ransomware and malicious links — that once caused a malware infection and put operations offline for half a day, affecting nearly 150 staff. To shore up defenses, the company engaged Trustwave and deployed Trustwave MailMarshal Secure Email Gateway along with the Trustwave Blended Threat Module.

Trustwave’s MailMarshal, backed by SpiderLabs threat intelligence, implemented customizable policy controls, data loss prevention and real-time URL scanning on click, consolidating multiple tools into a single solution. The customer reports restored operational confidence and reduced risk — Trustwave’s deployment protected staff and guest data, removed the need for multiple applications, and delivered the “peace of mind” the hotel needed to maintain business continuity.