Case Study: Leading Manufacturing and Sales Organisation avoids business email compromise and lowers TCO with Trustwave MailMarshal Cloud

Leading Manufacturing and Sales Organisation - Customer Case Study

Leading Manufacturing and Sales Organisation, a New Zealand‑headquartered manufacturer and sales company operating in 18 countries in the high‑performance sporting sector, was struggling with heavy spam and sophisticated phishing attacks across its almost 200 Microsoft 365 users who frequently access email on mobile devices. The organisation suffered a business email compromise (BEC) when a director’s account was phished and an invoice payment was diverted, exposing gaps in protection despite having Microsoft ATP in place — so they evaluated third‑party options including Trustwave.

The customer deployed Trustwave MailMarshal Cloud to complement their Microsoft 365 environment; the cloud service was cost‑effective per user and easy to roll out across devices and browsers. Trustwave’s solution filtered large volumes of inbound spam, applied heuristic, human and machine‑learning checks and received continual threat updates from Trustwave SpiderLabs, resulting in a marked reduction in phishing traffic, prevention of further BEC incidents and a lower total cost of ownership — outcomes the IT manager described as “greatly eradicated” risk and better protection with reduced costs.