Case Study: Scottsdale Golf achieves #1 ranking in the golf industry with Trustpilot

How Scottsdale Golf became number 1 In their category with reviews

Scottsdale Golf, an online golf retailer, needed a way to stand out in the highly competitive golf market and give shoppers more confidence in its service. The company turned to Trustpilot to collect and showcase authentic customer reviews, improve its digital presence, and support its claims of delivering the best service in the golf industry.

Using Trustpilot’s review platform, Scottsdale Golf collected thousands of review invitations and hundreds of reviews, lifting its TrustScore from 7.4 to 9.8 and helping it rank number 1 in the golf category on Trustpilot. With Trustpilot reviews displayed on its website, at checkout, in Google ads, social media, and email signatures, Scottsdale Golf boosted click-through rates, reduced cart abandonment, increased new customers, and strengthened both customer trust and employee morale.

Scottsdale Golf

Kevin Sadler-Kean

Customer Service Manager