Trustpilot
124 Case Studies
A Trustpilot Case Study
Blueleaf, an award‑winning digital commerce agency and Trustpilot partner since 2011, helps retailers stand out by building customer trust. Their clients faced the common ecommerce challenge of proving credibility in a crowded market—shoppers increasingly rely on reviews to make purchase decisions, so Blueleaf needed a reliable way to instil confidence and reduce buyer hesitation.
Blueleaf integrates Trustpilot’s business and product reviews into clients’ sites, using post‑purchase follow‑ups to collect feedback and enable retailer responses. The transparent review system yields actionable product insights, reduces returns, boosts conversions and customer confidence, and gives Blueleaf’s clients a clear competitive advantage and stronger customer relationships.
Jenny Lomax
Principal Strategist