Case Study: Grand Shoes achieves credibility in new markets with Trustpilot

Grand Shoes reveal how Trustpilot helped them build credibility in new markets

Grand Shoes is a Swedish retailer specializing in men's footwear — including hard-to-find sizes (47+) — that set out to make trendy and sports shoes available to all customers. Their challenge was building credibility and winning trust quickly in new markets where shoppers are cautious and choice for large sizes is limited.

They partnered with Trustpilot to collect and showcase authentic customer feedback while focusing on product quality and service. By leveraging reviews, Grand Shoes has earned a 9.8/10 rating from over 1,300 reviews, helping them gain customer trust faster, expand their reputation abroad, and continuously improve their offering.

Grand Shoes

Fredrik Hammarqvist

Founder and CEO